/******/ (() => { // webpackBootstrap /******/ var __webpack_modules__ = ({ /***/ "react": /*!************************!*\ !*** external "React" ***! \************************/ /***/ ((module) => { "use strict"; module.exports = React; /***/ }), /***/ "react-dom": /*!***************************!*\ !*** external "ReactDOM" ***! \***************************/ /***/ ((module) => { "use strict"; module.exports = ReactDOM; /***/ }), /***/ "@wordpress/i18n": /*!**************************!*\ !*** external "wp.i18n" ***! \**************************/ /***/ ((module) => { "use strict"; module.exports = wp.i18n; /***/ }), /***/ "../../../node_modules/@babel/runtime/helpers/regeneratorRuntime.js": /*!**************************************************************************!*\ !*** ../../../node_modules/@babel/runtime/helpers/regeneratorRuntime.js ***! \**************************************************************************/ /***/ ((module, __unused_webpack_exports, __webpack_require__) => { var _typeof = (__webpack_require__(/*! ./typeof.js */ "../../../node_modules/@babel/runtime/helpers/typeof.js")["default"]); function _regeneratorRuntime() { "use strict"; /*! regenerator-runtime -- Copyright (c) 2014-present, Facebook, Inc. -- license (MIT): https://github.com/facebook/regenerator/blob/main/LICENSE */ module.exports = _regeneratorRuntime = function _regeneratorRuntime() { return exports; }, module.exports.__esModule = true, module.exports["default"] = module.exports; var exports = {}, Op = Object.prototype, hasOwn = Op.hasOwnProperty, defineProperty = Object.defineProperty || function (obj, key, desc) { obj[key] = desc.value; }, $Symbol = "function" == typeof Symbol ? Symbol : {}, iteratorSymbol = $Symbol.iterator || "@@iterator", asyncIteratorSymbol = $Symbol.asyncIterator || "@@asyncIterator", toStringTagSymbol = $Symbol.toStringTag || "@@toStringTag"; function define(obj, key, value) { return Object.defineProperty(obj, key, { value: value, enumerable: !0, configurable: !0, writable: !0 }), obj[key]; } try { define({}, ""); } catch (err) { define = function define(obj, key, value) { return obj[key] = value; }; } function wrap(innerFn, outerFn, self, tryLocsList) { var protoGenerator = outerFn && outerFn.prototype instanceof Generator ? outerFn : Generator, generator = Object.create(protoGenerator.prototype), context = new Context(tryLocsList || []); return defineProperty(generator, "_invoke", { value: makeInvokeMethod(innerFn, self, context) }), generator; } function tryCatch(fn, obj, arg) { try { return { type: "normal", arg: fn.call(obj, arg) }; } catch (err) { return { type: "throw", arg: err }; } } exports.wrap = wrap; var ContinueSentinel = {}; function Generator() {} function GeneratorFunction() {} function GeneratorFunctionPrototype() {} var IteratorPrototype = {}; define(IteratorPrototype, iteratorSymbol, function () { return this; }); var getProto = Object.getPrototypeOf, NativeIteratorPrototype = getProto && getProto(getProto(values([]))); NativeIteratorPrototype && NativeIteratorPrototype !== Op && hasOwn.call(NativeIteratorPrototype, iteratorSymbol) && (IteratorPrototype = NativeIteratorPrototype); var Gp = GeneratorFunctionPrototype.prototype = Generator.prototype = Object.create(IteratorPrototype); function defineIteratorMethods(prototype) { ["next", "throw", "return"].forEach(function (method) { define(prototype, method, function (arg) { return this._invoke(method, arg); }); }); } function AsyncIterator(generator, PromiseImpl) { function invoke(method, arg, resolve, reject) { var record = tryCatch(generator[method], generator, arg); if ("throw" !== record.type) { var result = record.arg, value = result.value; return value && "object" == _typeof(value) && hasOwn.call(value, "__await") ? PromiseImpl.resolve(value.__await).then(function (value) { invoke("next", value, resolve, reject); }, function (err) { invoke("throw", err, resolve, reject); }) : PromiseImpl.resolve(value).then(function (unwrapped) { result.value = unwrapped, resolve(result); }, function (error) { return invoke("throw", error, resolve, reject); }); } reject(record.arg); } var previousPromise; defineProperty(this, "_invoke", { value: function value(method, arg) { function callInvokeWithMethodAndArg() { return new PromiseImpl(function (resolve, reject) { invoke(method, arg, resolve, reject); }); } return previousPromise = previousPromise ? previousPromise.then(callInvokeWithMethodAndArg, callInvokeWithMethodAndArg) : callInvokeWithMethodAndArg(); } }); } function makeInvokeMethod(innerFn, self, context) { var state = "suspendedStart"; return function (method, arg) { if ("executing" === state) throw new Error("Generator is already running"); if ("completed" === state) { if ("throw" === method) throw arg; return doneResult(); } for (context.method = method, context.arg = arg;;) { var delegate = context.delegate; if (delegate) { var delegateResult = maybeInvokeDelegate(delegate, context); if (delegateResult) { if (delegateResult === ContinueSentinel) continue; return delegateResult; } } if ("next" === context.method) context.sent = context._sent = context.arg;else if ("throw" === context.method) { if ("suspendedStart" === state) throw state = "completed", context.arg; context.dispatchException(context.arg); } else "return" === context.method && context.abrupt("return", context.arg); state = "executing"; var record = tryCatch(innerFn, self, context); if ("normal" === record.type) { if (state = context.done ? "completed" : "suspendedYield", record.arg === ContinueSentinel) continue; return { value: record.arg, done: context.done }; } "throw" === record.type && (state = "completed", context.method = "throw", context.arg = record.arg); } }; } function maybeInvokeDelegate(delegate, context) { var methodName = context.method, method = delegate.iterator[methodName]; if (undefined === method) return context.delegate = null, "throw" === methodName && delegate.iterator["return"] && (context.method = "return", context.arg = undefined, maybeInvokeDelegate(delegate, context), "throw" === context.method) || "return" !== methodName && (context.method = "throw", context.arg = new TypeError("The iterator does not provide a '" + methodName + "' method")), ContinueSentinel; var record = tryCatch(method, delegate.iterator, context.arg); if ("throw" === record.type) return context.method = "throw", context.arg = record.arg, context.delegate = null, ContinueSentinel; var info = record.arg; return info ? info.done ? (context[delegate.resultName] = info.value, context.next = delegate.nextLoc, "return" !== context.method && (context.method = "next", context.arg = undefined), context.delegate = null, ContinueSentinel) : info : (context.method = "throw", context.arg = new TypeError("iterator result is not an object"), context.delegate = null, ContinueSentinel); } function pushTryEntry(locs) { var entry = { tryLoc: locs[0] }; 1 in locs && (entry.catchLoc = locs[1]), 2 in locs && (entry.finallyLoc = locs[2], entry.afterLoc = locs[3]), this.tryEntries.push(entry); } function resetTryEntry(entry) { var record = entry.completion || {}; record.type = "normal", delete record.arg, entry.completion = record; } function Context(tryLocsList) { this.tryEntries = [{ tryLoc: "root" }], tryLocsList.forEach(pushTryEntry, this), this.reset(!0); } function values(iterable) { if (iterable) { var iteratorMethod = iterable[iteratorSymbol]; if (iteratorMethod) return iteratorMethod.call(iterable); if ("function" == typeof iterable.next) return iterable; if (!isNaN(iterable.length)) { var i = -1, next = function next() { for (; ++i < iterable.length;) if (hasOwn.call(iterable, i)) return next.value = iterable[i], next.done = !1, next; return next.value = undefined, next.done = !0, next; }; return next.next = next; } } return { next: doneResult }; } function doneResult() { return { value: undefined, done: !0 }; } return GeneratorFunction.prototype = GeneratorFunctionPrototype, defineProperty(Gp, "constructor", { value: GeneratorFunctionPrototype, configurable: !0 }), defineProperty(GeneratorFunctionPrototype, "constructor", { value: GeneratorFunction, configurable: !0 }), GeneratorFunction.displayName = define(GeneratorFunctionPrototype, toStringTagSymbol, "GeneratorFunction"), exports.isGeneratorFunction = function (genFun) { var ctor = "function" == typeof genFun && genFun.constructor; return !!ctor && (ctor === GeneratorFunction || "GeneratorFunction" === (ctor.displayName || ctor.name)); }, exports.mark = function (genFun) { return Object.setPrototypeOf ? Object.setPrototypeOf(genFun, GeneratorFunctionPrototype) : (genFun.__proto__ = GeneratorFunctionPrototype, define(genFun, toStringTagSymbol, "GeneratorFunction")), genFun.prototype = Object.create(Gp), genFun; }, exports.awrap = function (arg) { return { __await: arg }; }, defineIteratorMethods(AsyncIterator.prototype), define(AsyncIterator.prototype, asyncIteratorSymbol, function () { return this; }), exports.AsyncIterator = AsyncIterator, exports.async = function (innerFn, outerFn, self, tryLocsList, PromiseImpl) { void 0 === PromiseImpl && (PromiseImpl = Promise); var iter = new AsyncIterator(wrap(innerFn, outerFn, self, tryLocsList), PromiseImpl); return exports.isGeneratorFunction(outerFn) ? iter : iter.next().then(function (result) { return result.done ? result.value : iter.next(); }); }, defineIteratorMethods(Gp), define(Gp, toStringTagSymbol, "Generator"), define(Gp, iteratorSymbol, function () { return this; }), define(Gp, "toString", function () { return "[object Generator]"; }), exports.keys = function (val) { var object = Object(val), keys = []; for (var key in object) keys.push(key); return keys.reverse(), function next() { for (; keys.length;) { var key = keys.pop(); if (key in object) return next.value = key, next.done = !1, next; } return next.done = !0, next; }; }, exports.values = values, Context.prototype = { constructor: Context, reset: function reset(skipTempReset) { if (this.prev = 0, this.next = 0, this.sent = this._sent = undefined, this.done = !1, this.delegate = null, this.method = "next", this.arg = undefined, this.tryEntries.forEach(resetTryEntry), !skipTempReset) for (var name in this) "t" === name.charAt(0) && hasOwn.call(this, name) && !isNaN(+name.slice(1)) && (this[name] = undefined); }, stop: function stop() { this.done = !0; var rootRecord = this.tryEntries[0].completion; if ("throw" === rootRecord.type) throw rootRecord.arg; return this.rval; }, dispatchException: function dispatchException(exception) { if (this.done) throw exception; var context = this; function handle(loc, caught) { return record.type = "throw", record.arg = exception, context.next = loc, caught && (context.method = "next", context.arg = undefined), !!caught; } for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i], record = entry.completion; if ("root" === entry.tryLoc) return handle("end"); if (entry.tryLoc <= this.prev) { var hasCatch = hasOwn.call(entry, "catchLoc"), hasFinally = hasOwn.call(entry, "finallyLoc"); if (hasCatch && hasFinally) { if (this.prev < entry.catchLoc) return handle(entry.catchLoc, !0); if (this.prev < entry.finallyLoc) return handle(entry.finallyLoc); } else if (hasCatch) { if (this.prev < entry.catchLoc) return handle(entry.catchLoc, !0); } else { if (!hasFinally) throw new Error("try statement without catch or finally"); if (this.prev < entry.finallyLoc) return handle(entry.finallyLoc); } } } }, abrupt: function abrupt(type, arg) { for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i]; if (entry.tryLoc <= this.prev && hasOwn.call(entry, "finallyLoc") && this.prev < entry.finallyLoc) { var finallyEntry = entry; break; } } finallyEntry && ("break" === type || "continue" === type) && finallyEntry.tryLoc <= arg && arg <= finallyEntry.finallyLoc && (finallyEntry = null); var record = finallyEntry ? finallyEntry.completion : {}; return record.type = type, record.arg = arg, finallyEntry ? (this.method = "next", this.next = finallyEntry.finallyLoc, ContinueSentinel) : this.complete(record); }, complete: function complete(record, afterLoc) { if ("throw" === record.type) throw record.arg; return "break" === record.type || "continue" === record.type ? this.next = record.arg : "return" === record.type ? (this.rval = this.arg = record.arg, this.method = "return", this.next = "end") : "normal" === record.type && afterLoc && (this.next = afterLoc), ContinueSentinel; }, finish: function finish(finallyLoc) { for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i]; if (entry.finallyLoc === finallyLoc) return this.complete(entry.completion, entry.afterLoc), resetTryEntry(entry), ContinueSentinel; } }, "catch": function _catch(tryLoc) { for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i]; if (entry.tryLoc === tryLoc) { var record = entry.completion; if ("throw" === record.type) { var thrown = record.arg; resetTryEntry(entry); } return thrown; } } throw new Error("illegal catch attempt"); }, delegateYield: function delegateYield(iterable, resultName, nextLoc) { return this.delegate = { iterator: values(iterable), resultName: resultName, nextLoc: nextLoc }, "next" === this.method && (this.arg = undefined), ContinueSentinel; } }, exports; } module.exports = _regeneratorRuntime, module.exports.__esModule = true, module.exports["default"] = module.exports; /***/ }), /***/ "../../../node_modules/@babel/runtime/helpers/typeof.js": /*!**************************************************************!*\ !*** ../../../node_modules/@babel/runtime/helpers/typeof.js ***! \**************************************************************/ /***/ ((module) => { function _typeof(obj) { "@babel/helpers - typeof"; return (module.exports = _typeof = "function" == typeof Symbol && "symbol" == typeof Symbol.iterator ? function (obj) { return typeof obj; } : function (obj) { return obj && "function" == typeof Symbol && obj.constructor === Symbol && obj !== Symbol.prototype ? "symbol" : typeof obj; }, module.exports.__esModule = true, module.exports["default"] = module.exports), _typeof(obj); } module.exports = _typeof, module.exports.__esModule = true, module.exports["default"] = module.exports; /***/ }), /***/ "../../../node_modules/@babel/runtime/regenerator/index.js": /*!*****************************************************************!*\ !*** ../../../node_modules/@babel/runtime/regenerator/index.js ***! \*****************************************************************/ /***/ ((module, __unused_webpack_exports, __webpack_require__) => { // TODO(Babel 8): Remove this file. var runtime = __webpack_require__(/*! ../helpers/regeneratorRuntime */ "../../../node_modules/@babel/runtime/helpers/regeneratorRuntime.js")(); module.exports = runtime; // Copied from https://github.com/facebook/regenerator/blob/main/packages/runtime/runtime.js#L736= try { regeneratorRuntime = runtime; } catch (accidentalStrictMode) { if (typeof globalThis === "object") { globalThis.regeneratorRuntime = runtime; } else { Function("r", "regeneratorRuntime = r")(runtime); } } /***/ }), /***/ "../../../node_modules/@babel/runtime/helpers/esm/asyncToGenerator.js": /*!****************************************************************************!*\ !*** ../../../node_modules/@babel/runtime/helpers/esm/asyncToGenerator.js ***! \****************************************************************************/ /***/ ((__unused_webpack___webpack_module__, __webpack_exports__, __webpack_require__) => { "use strict"; __webpack_require__.r(__webpack_exports__); /* harmony export */ __webpack_require__.d(__webpack_exports__, { /* harmony export */ "default": () => (/* binding */ _asyncToGenerator) /* harmony export */ }); function asyncGeneratorStep(gen, resolve, reject, _next, _throw, key, arg) { try { var info = gen[key](arg); var value = info.value; } catch (error) { reject(error); return; } if (info.done) { resolve(value); } else { Promise.resolve(value).then(_next, _throw); } } function _asyncToGenerator(fn) { return function () { var self = this, args = arguments; return new Promise(function (resolve, reject) { var gen = fn.apply(self, args); function _next(value) { asyncGeneratorStep(gen, resolve, reject, _next, _throw, "next", value); } function _throw(err) { asyncGeneratorStep(gen, resolve, reject, _next, _throw, "throw", err); } _next(undefined); }); }; } /***/ }), /***/ "../../../node_modules/@babel/runtime/helpers/esm/defineProperty.js": /*!**************************************************************************!*\ !*** ../../../node_modules/@babel/runtime/helpers/esm/defineProperty.js ***! \**************************************************************************/ /***/ ((__unused_webpack___webpack_module__, __webpack_exports__, __webpack_require__) => { "use strict"; __webpack_require__.r(__webpack_exports__); /* harmony export */ __webpack_require__.d(__webpack_exports__, { /* harmony export */ "default": () => (/* binding */ _defineProperty) /* harmony export */ }); /* harmony import */ var _toPropertyKey_js__WEBPACK_IMPORTED_MODULE_0__ = __webpack_require__(/*! ./toPropertyKey.js */ "../../../node_modules/@babel/runtime/helpers/esm/toPropertyKey.js"); function _defineProperty(obj, key, value) { key = (0,_toPropertyKey_js__WEBPACK_IMPORTED_MODULE_0__["default"])(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; } /***/ }), /***/ "../../../node_modules/@babel/runtime/helpers/esm/toPrimitive.js": /*!***********************************************************************!*\ !*** ../../../node_modules/@babel/runtime/helpers/esm/toPrimitive.js ***! \***********************************************************************/ /***/ ((__unused_webpack___webpack_module__, __webpack_exports__, __webpack_require__) => { "use strict"; __webpack_require__.r(__webpack_exports__); /* harmony export */ __webpack_require__.d(__webpack_exports__, { /* harmony export */ "default": () => (/* binding */ _toPrimitive) /* harmony export */ }); /* harmony import */ var _typeof_js__WEBPACK_IMPORTED_MODULE_0__ = __webpack_require__(/*! ./typeof.js */ "../../../node_modules/@babel/runtime/helpers/esm/typeof.js"); function _toPrimitive(input, hint) { if ((0,_typeof_js__WEBPACK_IMPORTED_MODULE_0__["default"])(input) !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if ((0,_typeof_js__WEBPACK_IMPORTED_MODULE_0__["default"])(res) !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); } /***/ }), /***/ "../../../node_modules/@babel/runtime/helpers/esm/toPropertyKey.js": /*!*************************************************************************!*\ !*** ../../../node_modules/@babel/runtime/helpers/esm/toPropertyKey.js ***! \*************************************************************************/ /***/ ((__unused_webpack___webpack_module__, __webpack_exports__, __webpack_require__) => { "use strict"; __webpack_require__.r(__webpack_exports__); /* harmony export */ __webpack_require__.d(__webpack_exports__, { /* harmony export */ "default": () => (/* binding */ _toPropertyKey) /* harmony export */ }); /* harmony import */ var _typeof_js__WEBPACK_IMPORTED_MODULE_0__ = __webpack_require__(/*! ./typeof.js */ "../../../node_modules/@babel/runtime/helpers/esm/typeof.js"); /* harmony import */ var _toPrimitive_js__WEBPACK_IMPORTED_MODULE_1__ = __webpack_require__(/*! ./toPrimitive.js */ "../../../node_modules/@babel/runtime/helpers/esm/toPrimitive.js"); function _toPropertyKey(arg) { var key = (0,_toPrimitive_js__WEBPACK_IMPORTED_MODULE_1__["default"])(arg, "string"); return (0,_typeof_js__WEBPACK_IMPORTED_MODULE_0__["default"])(key) === "symbol" ? key : String(key); } /***/ }), /***/ "../../../node_modules/@babel/runtime/helpers/esm/typeof.js": /*!******************************************************************!*\ !*** ../../../node_modules/@babel/runtime/helpers/esm/typeof.js ***! \******************************************************************/ /***/ ((__unused_webpack___webpack_module__, __webpack_exports__, __webpack_require__) => { "use strict"; __webpack_require__.r(__webpack_exports__); /* harmony export */ __webpack_require__.d(__webpack_exports__, { /* harmony export */ "default": () => (/* binding */ _typeof) /* harmony export */ }); function _typeof(obj) { "@babel/helpers - typeof"; return _typeof = "function" == typeof Symbol && "symbol" == typeof Symbol.iterator ? function (obj) { return typeof obj; } : function (obj) { return obj && "function" == typeof Symbol && obj.constructor === Symbol && obj !== Symbol.prototype ? 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(() => { "use strict"; /*!*******************************************!*\ !*** ../assets/js/notes-app-initiator.js ***! \*******************************************/ __webpack_require__.r(__webpack_exports__); /* harmony import */ var _babel_runtime_helpers_defineProperty__WEBPACK_IMPORTED_MODULE_0__ = __webpack_require__(/*! @babel/runtime/helpers/defineProperty */ "../../../node_modules/@babel/runtime/helpers/esm/defineProperty.js"); /* harmony import */ var _babel_runtime_helpers_asyncToGenerator__WEBPACK_IMPORTED_MODULE_1__ = __webpack_require__(/*! @babel/runtime/helpers/asyncToGenerator */ "../../../node_modules/@babel/runtime/helpers/esm/asyncToGenerator.js"); /* harmony import */ var react__WEBPACK_IMPORTED_MODULE_2__ = __webpack_require__(/*! react */ "react"); /* harmony import */ var react__WEBPACK_IMPORTED_MODULE_2___default = /*#__PURE__*/__webpack_require__.n(react__WEBPACK_IMPORTED_MODULE_2__); /* harmony import */ var _babel_runtime_regenerator__WEBPACK_IMPORTED_MODULE_3__ = __webpack_require__(/*! @babel/runtime/regenerator */ "../../../node_modules/@babel/runtime/regenerator/index.js"); /* harmony import */ var _babel_runtime_regenerator__WEBPACK_IMPORTED_MODULE_3___default = /*#__PURE__*/__webpack_require__.n(_babel_runtime_regenerator__WEBPACK_IMPORTED_MODULE_3__); function ownKeys(object, enumerableOnly) { var keys = Object.keys(object); if (Object.getOwnPropertySymbols) { var symbols = Object.getOwnPropertySymbols(object); enumerableOnly && (symbols = symbols.filter(function (sym) { return Object.getOwnPropertyDescriptor(object, sym).enumerable; })), keys.push.apply(keys, symbols); } return keys; } function _objectSpread(target) { for (var i = 1; i < arguments.length; i++) { var source = null != arguments[i] ? arguments[i] : {}; i % 2 ? ownKeys(Object(source), !0).forEach(function (key) { (0,_babel_runtime_helpers_defineProperty__WEBPACK_IMPORTED_MODULE_0__["default"])(target, key, source[key]); }) : Object.getOwnPropertyDescriptors ? 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brain

 

What is Conversational AI :

As our world becomes more digital, Conversational AI is being used to enable communication between computers and humans. Conversational AI is the set of technologies behind automated messaging and speech-enabled applications that offer human-like interactions between computers and humans. Conversational AI can communicate like a human by recognizing speech and text, understanding intent, deciphering different languages, and responding in a way that mimics human conversation.

Applied Conversational AI requires both science and art to create successful applications that incorporate context, personalization and relevance within human to computer interaction. Conversational design, a discipline dedicated to designing flows that sound natural, is a key part of developing Conversational AI applications. Though chatbots have gained popularity (and a fare share of bad name), conversational AI solutions can be offered over both text and voice modalities and hence various channels and devices that offer support these modalities – from SMS and web chat for text modality to phone call and smart speakers for voice modality.

The best Conversational AI offers an end result that is indistinguishable from could have been delivered by a human. Think about the last time that you communicated with a business and you could have completed the same tasks, with the same if not less effort, than you could have if it was with a human. That’s Conversational AI at its highest quality.

How does Conversational AI work?

Conversational AI uses various technologies such as Automatic Speech Recognition (ASR), Natural Language Processing (NLP), Advanced Dialog management, and Machine Learning (ML) to understand, react and learn from every interaction.

What are the main challenges in Conversational AI?

Conversational AI faces challenges which require more advanced technology to overcome. You’ve most likely experienced some of these challenges if you’ve used a less-advanced Conversational AI application like a chatbot.

1. Constantly changing communication
From languages, dialects, and accents to sarcasm, emojis, and slang, there are a lot of factors that can influence the communication between a human and a machine. Conversational AI systems need to keep up with what’s normal and what’s the ‘new normal’ with human communication.

2. Security and Privacy
Especially when dealing with sensitive personal information that can be stolen, Conversational AI applications must be designed with security in mind to ensure that privacy is respected and all personal details are kept confidential or redacted based on the channel being used.

3. Discovery and Adoption
Although Conversational AI applications are becoming increasingly easy to use and normalized for the general population, there are still challenges that can be overcome to increase the number of people who are comfortable using technology for a wider variety of use cases. Educating your customer base on opportunities can help the technology be more well-received and create better experiences for those who are not familiar with it.

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KMS Techno Solutions

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